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Community Support Specialist (QIF-TJI)
Job Description
The Community Support Specialist in QIF provides case management and support for individuals recently released from incarceration at Lafourche Correctional Complex, and the Terrebonne Parish Criminal Justice Center.
Minimum Requirements
Bachelor’s degree in Sociology, Psychology, Counseling, or a related field
At least 18 years of age
Possess a valid driver’s license
Peer Support training (preferred)
Personal experience of incarceration, homelessness, and/or SUD/COD (preferred)
Core Competencies
Demonstrates a strong commitment to continuous personal and professional development.
Exhibits a genuine desire to support others, maintaining a non-judgmental attitude and openness to diverse experiences.
Communicates effectively and respectfully, building professional relationships through active listening, empathy, and positive regard.
Encourages and supports recovery, independence, and informed decision-making among participants.
Possesses a solid understanding of behavioral health symptoms, appropriate interventions, and their potential impact.
Upholds professional boundaries while adhering to agency policies and ethical standards.
Demonstrates familiarity with agency and community resources, including effective navigation of referral processes.
Job Duties/Skills Required
Deliver trauma-informed, pre- and post-release case management services for all participants, including conducting assessments, developing individualized case plans, and maintaining accurate records in the Electronic Health Record (EHR) system.
Support participants’ successful transition into the community through consistent engagement, warm handoffs, and appropriate referrals to address individual needs.
Maintain regular contact with each participant throughout the duration of the program to ensure continuity of care and goal progression.
Collaborate with the Project Care Team to discuss case management strategies and coordinate care.
Assist participants in identifying their strengths, needs, and achievable goals through active listening, empathy, and unconditional positive regard.
Facilitate connections to community resources and services, support benefit eligibility and acquisition, and coordinate appointments, reminders, and transportation as needed.
Conduct initial client assessments (triage) for providers by gathering relevant medical, psychological, and social history (including Social Determinants of Health) in a sensitive and efficient manner.
Provide comprehensive case management and supportive services designed to improve participants’ overall well-being and address social determinants of health.
Transport participants to appointments using a company vehicle, when necessary.
Perform other duties as assigned by the Program Director to support program operations and client success.
Benefits
Blue Cross Blue Shield health insurance, vision insurance, dental insurance, disability insurance, life insurance, paid time off, 13 paid holidays per year for regular full time staff, 403(b), and 403(b) matching.
About Start Corporation
Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.