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Assessment Navigator (ACT)
Job Description
We are looking for an Assessment Navigator for our Assertive Community Treatment Program to help connect new referrals who are experiencing severe behavioral health symptoms to ACT services by coordination and facilitation of telehealth assessments. This position is community-based traveling to multiple parishes around South East Louisiana.
Minimum Requirements
High School Diploma or Equivalent
Experience with SMI Preferred
Be over 18 years of age (required)
Possess a valid Louisiana’s driver’s license or Louisiana State ID (required)
Core Competencies
Communicates respectfully and effectively and establishes professional relationships through active listening and demonstration of empathy and positive regard.
Promotes recovery, independence, and personal choice for participants.
Demonstrates knowledge of behavioral health symptoms, interventions, and impact.
Maintains professional boundaries and operates within agency / ethical guidelines.
Knowledge of agency and community resources and referral processes.
Job Duties/Skills Required
Coordinate scheduling and transportation for assessments required for Medicaid services.
Facilitate Telehealth assessments as needed to ensure timely access to services.
Collaborate with ACT Business Development Specialist, ACT Program Director, and clinic personnel to ensure all referrals receive an initial assessment as scheduled.
Work closely with Program Managers, Team Leaders, Community Support Specialists, and clinic staff to ensure all referrals are responded to, scheduled, and complete within 30 days of referral.
Maintain working knowledge of service levels, including but not limited to Mental Health Rehabilitation (MHR) and Assertive Community Treatment (ACT).
Document all assessment coordination activities in the client’s record in AWARDS.
Identify and coordinate external resources when client needs extend beyond internal capabilities.
Consult with facility and field personnel to analyze service needs and support program improvement.
Perform other duties as assigned by the Program Director.
Meet with Program Director and ACT Business Development Specialist regularly to review all referrals’ status of completion.
Assess barriers to connection to services and report to ACT Business Development Specialist and Program Director immediately as issues arise.
Benefits
Blue Cross Blue Shield health insurance, vision insurance, dental insurance, disability insurance, life insurance, paid time off, 13 paid holidays per year for regular full time staff, 403(b), and 403(b) matching.
About Start Corporation
Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.