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Community Support Specialist (ERA Housing Stability)
Job Description
Temporary position which ends on March 15, 2025. Community Support Specialist will work with people experiencing homelessness and housing instability to enroll in Emergency Rental Assistance Program. Assist with gathering eligibility documents, locating housing, and providing case management to sustain housing.
Minimum Requirements
● Bachelor Degree in Sociology, Psychology, or Counseling.
● Be over 18 years of age.
● Possess a valid driver’s license
● Personal experience of being homeless preferred
Core Competencies
● Communicates respectfully and effectively and establishes professional relationships through active
listening and demonstration of empathy and positive regard.
● Promotes recovery, independence, and personal choice for participants.
● Assists clients in identifying strengths, needs, and realistic goals to develop a service plan.
● Accurately identifies risk and responds appropriately.
● Effectively teaches social skills and household management skills.
● Demonstrates knowledge of behavioral health symptoms, interventions, and impact.
● Maintains professional boundaries and operates within agency / ethical guidelines.
● Knowledge of agency and community resources and referral processes.
Job Duties/Skills Required
● Maintains professional and ethical standards of conduct at all times.
● Promotes recovery, personal choice, and respect.
● Provides case management and supportive services (social skills, life skills, acquisition of benefits,
community resource utilization, job search and placement, coping skills, money management ) for
clients and arranges for the provision of services from community resources based on the case plan.
● Participates in setting case plan goals/objectives. Completes case plans with clients.
● Interviews clients and/or families and completes assessments and other clinical documentation.
● Completes case logs and required documentation on all client services including data entry into
required data systems. Ensures that clinical documentation and client files meet all applicable
standards for licensing, accreditation, or other regulatory agencies.
● Performs regular case maintenance activities including documenting actions, making narrative
entries, preparing necessary reports and/or social summaries, etc.
● Consults with facility personnel and administrative field personnel; collects and analyzes data to
identify needs for the assigned special services program within the particular service area.
● Effectively utilizes community resources by providing appropriate referrals and linkages.
● Maintains a clear driving record in order to be able to drive company vehicles to provide
transportation to clients.
● Attends weekly and/or monthly staff meetings.
● Provides and submits at least 25 hours (100 units) of reimbursable services per week.
● Supports and encourages landlord recruitment and retention. Actively seeks new landlords to
provide fair and affordable housing opportunities to clients.
Benefits
Blue Cross Blue Shield health insurance, vision insurance, dental insurance, disability insurance, life insurance, paid time off, 13 paid holidays per year for regular full time staff, 401(k), and 401(k) matching.
About Start Corporation
Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.