what is a patient centered medical home?
“The Patient Centered Medical Home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into “what patients want it to be.” Medical homes can lead to higher quality and lower costs, and can improve patients’ and providers’ experience of care. NCQA Patient Centered Medical Home (PCMH) Recognition is the most widely used way to transform primary care practices into medical homes.”NCQA, 2014
WHAT TO EXPECT
You will have an ongoing relationship with your personal clinician. The clinician will provide continuous care and lead the staff members to take responsibility for your continuous care.
whole person orientation
We are responsible for fulfilling all of your health care needs across multiple settings such as: specialists, hospitals, and behavioral health services.
Coordinated/ integrated care
We use technology and enhanced communication to assure that you get the recommended care when and where you need it and want it. We work in a culturally and linguistically appropriate manner so that you feel more empowered to help us care for you.
comprehensive patient care
We ask you to provide us with the most up-to-date information on: your current medications, personal/family history, health status, test results, self-care information and medical records from hospitals/ERs, urgent care and other clinicians you may have seen.
quality and safety
We use methods that are based on scientific research (evidence-based medicine) to provide you with the most advanced treatment. Patients and families can expect our support for self-management of their health care needs. This includes the use of educational resources, self-management tools, and medical literature regardless of your source of payment.
goals of medical home
You have 24 hours access to care andare able to get an appointment as soon as you need it
•Nursing and clinical staffare skillful andready to assist you in taking care of yourhealth care needs
Start Corporation is a non-profit organization that provides health services to individuals with mental disabilities, the homeless, youth, and veterans. The organization and the clinic work together to provide holistic care to its patients by addressing their basic needs. Our clinic consists of physicians, nurse practitioners, and licensed social workers. Our primary care provider treats illnesses that range from minor injuries to major medical conditions. It’s important to us to meet your mental health and substance abuse treatment needs. Based on your medical needs, you will be referred and scheduled with one of our behavioral health providers as needed. Our behavioral staff provides psychiatric evaluations for all psychiatric disorders, oversees medication management, and offers supportive counseling. Our dental staff offers dental exams and extractions. If you need legal advice or assistance, free legal services are available.
TRANSFERRING YOUR MEDICAL RECORDS TO THE PRACTICE
Our staff will help migrate your medical records from your previous health care provider. We will identify a contact person to help coordinate the transition and follow up with until your records are received
OFFICE HOURS AND SERVICES VARY PER LOCATION
***This Health Center receives HHS funding and has Federal PHS deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.