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Healthy Start Case Manager
Job Description
Seeking Case manager who provides high quality care to case manage/coordinate women, infants, and fathers to reduce mortality rates in women and infants in our community. Serves as Liaison between medical providers and clients, to help foster effective communication and appropriate plan of care. Is responsible for managing patient workflow for maximum efficiency to ensure productivity is met.
Currently hiring for St John Parish, St James Parish, Assumption parish, and St Charles Parish. Main office located in Houma, must be willing to come 1-2 times a month and meet virtual weekly.
Minimum Requirements
Associate’s or Bachelor’s Degree in social services or related fields (public health, health promotion, psychology, sociology, counseling, etc.)
Ability to obtain a driver’s license and CPR/First Aid certification
Must have a valid driver’s license and reliable transportation
Must meet the minimum required level of auto insurance per carrier guidelines
Previous experience and familiarity with the culture, socioeconomic characteristics, and language of theservice population is required.
Core Competencies
Communication: Communicates respectfully and effectively; establishes professional relationships through active listening, empathy, and positive regard.
Cultural Competence: Knowledge of and ability to work within the culture and socioeconomic characteristics of the service population.
Client-Centered Approach: Promotes recovery, independence, and personal choice for participants.
Assessment & Risk Management: Accurately identifies risk, responds appropriately, and documents assessments.
Ethical Practice: Maintains professional boundaries and operates within agency and ethical guidelines.
Behavioral Health Knowledge: Demonstrates understanding of behavioral health symptoms, interventions, and their impact.
Resource Knowledge: Knowledge of agency and community resources, as well as the referral process.
Patient Education: Educates patients, staff, and family members on overall treatment, nursing plans, and patient care issues, fostering awareness and understanding of health/mental health concerns.
Job Duties/Skills Required
Service Planning: Assists clients in identifying strengths, needs, and realistic goals to develop a comprehensive service plan.
Social & Household Skills Training: Effectively teaches social skills and household management skills.
Clinical Care: Provides high-quality care including assessment, triage, treatments, and documentation incompliance with standards of care.
Liaison Role: Serves as a liaison between medical providers and clients to foster effective communicationand appropriate care plans.
Patient Workflow Management: Manages patient workflow efficiently to meet productivity standards.
Care Implementation: Reviews treatment plans with supervising RN, implements processes, and assistswith ongoing patient assessment and reevaluation.
Data Collection & Reporting: Collects clinical data, records, and reports changes in patient conditions,prioritizing data based on patient’s immediate needs.
Comprehensive Care: Provides care based on the whole person, addressing health, nutrition, andclothing needs while recognizing individual treatment needs.
Non-Judgmental Care: Provides care in a non-discriminatory manner that is sensitive to patient andfamily diversity, preserving autonomy, dignity, and rights.
Staff Education: Provides educational in-services focused on universal precautions, reducing infectiousdisease exposure, and proper procedures for handling non-compliant clients, seizure response, andsuicide attempts.
Client Assessment & Documentation: Conducts assessments on the date of client admission anddocuments patient progress and treatment recommendations in the EHR for provider review.
Benefits
Blue Cross Blue Shield health insurance, vision insurance, dental insurance, disability insurance, life insurance, paid time off, 13 paid holidays per year for regular full time staff, 401(k), and 401(k) matching.
About Start Corporation
Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.