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Administrative Manager (ACT Team)

Job Location

New Orleans, LA, USA


Starting at $15 an hour

Type of Job


Published Date

January 18, 2024 at 6:00:00 PM

Job Description

Administrative manager is a member of our ACT team that serves adults with severe mental illness and dual-disorders. AM provides support for our teams help track service authorizations, assessments, treatment plans, and documentation deadlines. Our Administrative Managers also help with scheduling and are the first contact to our team when clients reach out to the office.

Minimum Requirements

● High school diploma or GED

● 2 years of relevant experience

Core Competencies

● Communicates respectfully and effectively and establishes professional relationships through active

listening and demonstration of empathy and positive regard.

● Promotes recovery, independence, and personal choice for participants.

● Demonstrates knowledge of behavioral health symptoms, coping skills, and treatment approaches

● Effectively manages office operations, organization, and supplies for a small sized office and staff.

● Promptly and accurately performs clerical duties, data entry, typing, and filing.

Job Duties/Skills Required

● Screens telephone calls and visitors as directed; may refer calls to appropriate staff.

● Maintains a telephone log of all homeless calls taken.

● Welcomes and is courteous to all persons entering the office.

● Prepares, proofreads, and edits correspondence, reports, and other materials.

● Maintains files and reference manuals/materials; ensures confidentiality / security of information.

● Maintains supervisor’s /office calendar, coordinated scheduling of meeting rooms.

● Sorts and distributes mail.

● Completes or assists with payroll preparation, travel reports, supply requisitions, etc.

● Maintains organization and security of file room.

● Ensures that essential office supplies are stocked and that supply area is organized.

● Organizes and maintains files and records and compiles reports as needed.

● Types or enters data regarding a wide variety of correspondence, reports, tables, records, case

histories, hearings, etc. from rough draft, dictation, or instructions.

● Types or enters data requiring knowledge of special terminology.

● Attends meetings and transcribes minutes; may serve as hearings reporter by recording verbatim

testimony and transcribing into the prescribed format.

● Proofreads, edits, and revises documents for accuracy, spelling, grammar, and format.

● Establishes and maintains electronic files for identifying, recording and classifying stored data;

extracts, assembles and merges stored information to create new documents.

● Maintains up to date and accurate data in all required data systems.

● Maintains local / program specific personnel documents. Ensures HR has up to date records.

● Assists in monitoring required staff training and documentation in Human Resource files.

● Ensure that personnel files are complete, accurate, and up to date.

● Obtains required documentation for files and charts; makes copies as needed.

● Scans records for electronic archival following protocol.

● Coordinates/schedules appointments and reminder notifications.

● Ensures proper coverage of duties by notifying supervisors/staff of breaks, leave, and schedule



Blue Cross Blue Shield health insurance, vision insurance, dental insurance, disability insurance, life insurance, paid time off, 13 paid holidays per year for regular full time staff,  401(k), and 401(k) matching.

About Start Corporation

Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.

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