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Community Support Specialist (HOPWA)

Job Location

Baton Rouge, LA, USA


Starting at $35,000 a year (non-exempt employee)

Type of Job


Published Date

February 29, 2024 at 6:00:00 PM

Job Description

Community Support Specialist will work with clients who have HIV/AIDS diagnosis. Provide services in the community to help clients maintain stable housing, improve health outcomes, increase income, and address mental health symptoms.

Minimum Requirements

● Bachelor Degree in psychology, social work, sociology, or counseling (Master preferred)

● HS Diploma/GED or Associates Degree with 8+ years of experience

● 6 years of relevant experience in social services

● Be over 18 years of age.

● Possess a valid driver’s license

● Personal experience of being homeless preferred

Core Competencies

● Communicates respectfully and effectively and establishes professional relationships through active

listening and demonstration of empathy and positive regard.

● Promotes recovery, independence, and personal choice for participants.

● Assists clients in identifying strengths, needs, and realistic goals to develop a service plan.

● Accurately identifies risk and responds appropriately.

● Effectively teaches social skills and household management skills.

● Demonstrates knowledge of behavioral health symptoms, interventions, and impact.

● Maintains professional boundaries and operates within agency / ethical guidelines.

● Knowledge of agency and community resources and referral processes.

Job Duties/Skills Required

● Maintains a caseload of clients with specialized needs, higher complexity, or that require specific

services and/or consideration due to program requirements.

● Conducts themselves with a manner of professionalism that is conducive to recovery from mental

illness and overall wellness.

● Provides supportive services for clients and arranges for the provision of services from community

resources based on the case plan.

● Participates in setting case plan goals/objectives. Completes case plans with clients.

● Interviews clients, families, etc. and completes assessments and other clinical documentation.

● Completes service notes within required timeframes and using approved format within electronic

health records required by the program.

● Performs regular case maintenance activities including documenting actions, making narrative

entries, preparing necessary reports and/or social summaries, etc.

● Consults with facility personnel and administrative field personnel; collects and analyzes data to

identify needs for the assigned special services program within the particular service area.

● Ascertains resources outside of Start when necessary to meet client’s specific needs.

● Maintains a clear driving record in order to be able to drive company vehicles to provide

transportation to clients.

● Attends weekly and/or monthly staff meetings.

● Assists Team Leader or Director with additional duties, oversight or specific functions, or serving as lead role to other Community Support Specialists.


Blue Cross Blue Shield health insurance, vision insurance, dental insurance, disability insurance, life insurance, paid time off, 13 paid holidays per year for regular full time staff,  401(k), and 401(k) matching.

About Start Corporation

Start Corporation is a 501(c)(3) non-profit organization founded in 1984. Our Mission is to promote opportunities, which enhance the self-sufficiency of people to empower them to live and function independently.

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